Super Box Plus Reviews

The stream kept buffering nonstop and I barely got to watch anything. I’d get a few seconds in and then it would freeze again, so... yeah, frustrating.

I’ve been trying to get some actual help with the warranty/return thing, and it’s just taking forever. I’m still kind of waiting to hear back properly, so yeah, not a great experience so far.

I signed up for Super Box Plus mainly because I was hoping to get a better mix of channels, but after a few days it started feeling limited to me.

Some of the channels I thought would be there weren’t, and a lot of what I found felt repetitive or just not the kind of stuff I usually watch. I kept flipping around trying to find something decent instead of actually enjoying it.

I also reached out because I wanted to see if I was missing something or if there were other options, but nobody followed up, which was frustrating. It might be okay if you only want basic channels, but for me it didn’t really feel worth it.

The video keeps lagging and the audio cuts in and out, which is really frustrating. I just wanted to watch something without having to mess around with settings or troubleshoot another problem

Getting this set up was more annoying than I expected. The instructions weren’t super clear, and I had to restart it a few times before anything finally loaded right. At one point I started wondering if I’d gotten tricked into buying something that wasn’t going to work at all. Maybe it’s totally fine once it’s up and running, but the first-time setup was frustrating for me

I wasn’t expecting a whole lot, but it works well enough and the price feels fair. I guess I can’t really complain for what I paid.

I didn’t get what I actually ordered. The box was different from what I picked, and one of the cables was missing too. I sent photos showing the issue, but support just kept sending what felt like the same copy-paste response saying it was shipped correctly. Super frustrating, and now I’m stuck dealing with a return for something that wasn’t my mistake.

I had a frustrating time trying to use this site. It’s harder than it should be to find basic things, and the buttons feel kind of scattered around without much thought. Some pages also loaded strangely, which made the whole experience feel clunky. I don’t know who designed it, but it definitely gives the impression that usability wasn’t a huge priority

The connection kept dropping all night, and the buffering made it almost impossible to watch anything. What made it even more frustrating was how unclear the communication was about what was going on or how to fix it. Just a really annoying experience overall...

I had to reach out to tech support because my box kept freezing after an update. They did get back to me and sent over some steps to try, but it took longer than I expected and I ended up having to explain the problem twice. It did work again in the end, so I’m glad about that. I just wish the support had been a little quicker and clearer.

I reached out to Super Box Plus about my order and didn’t hear anything back for days. I sent another message too, and still haven’t gotten a real answer. i’m starting to regret buying from them. I just wanted a simple update, but it feels like customer service is basically nowhere to be found.

I ordered from superboxplus.com the box I received didn’t feel like the real deal to me. The packaging looked a bit strange, and the setup process wasn’t the same as the original one my friend has. I reached out to customer support to ask about it, but the response I got was vague and didn’t really answer my concerns. I ended up escalating the complaint because I wasn’t comfortable just letting it go. Based on my experience, I wouldn’t buy from them again

It was working okay before, but ever since the last software update, it keeps freezing and apps take forever to open. On top of that, the reminders are way too aggressive now and keep popping up like I’m ignoring something urgent. It’s getting frustrating. Hope they fix it soon

I might be being a little impatient, but it’s been over two weeks and my package still hasn’t shown up. I kept thinking maybe I missed an update or got the dates wrong, but nope, it just hasn’t arrived yet. Frustrating.

I’ve had this box for a few months now, and it’s been inconsistent. Some nights it works perfectly fine and I start thinking maybe the issues are gone, then the next time it freezes, lags, or randomly restarts in the middle of watching something.
I’ve tried the usual stuff like rebooting it and checking my internet, but the same problems keep coming back. It’s not completely useless, but after a while you stop trusting it to actually work when you want it to. For the price, I really expected something more dependable

I’m getting frustrated with this remote at this point. It barely works half the time, and when it does, there’s a noticeable lag or it just randomly disconnects. I’ve tried using it normally and giving it another chance, but the issue keeps happening. This really needs to be addressed because it’s starting to make the whole product annoying to use